Barfoot & Thompson, one of New Zealand’s largest and most trusted real estate companies, turned to SnapHire when they needed a more efficient way to manage job applications.

With applications coming in through a number of external job boards like SEEK and Trade Me, Barfoot & Thompson’s recruitment team required a centralised system to streamline their hiring process, and a way to ensure that branch managers received only the most relevant candidates for consideration.

An integrated internal tool

Barfoot & Thompson initially implemented SnapHire to modernise their recruitment operations. Their decision was driven by SnapHire’s ability to provide an integrated system. “One of the biggest reasons we chose to go with SnapHire was the fact that they were also able to build a career site for us, because that wasn’t something that we’d had previously,” explains Jesse Wynne, Senior Talent Acquisition Consultant. “Then to have that data feed into the back end of the ATS system is really handy. So it is essentially an all-in-one platform for us.”

Efficiency and exceptional support

With all hiring applications now funnelling through SnapHire, the recruitment team could more effectively manage volumes of applications, maintain consistency in candidate selection, and ensure that hiring managers only received the most suitable applicants for their roles. This approach means they can offer a smooth and structured hiring process and candidate experience, while respecting the existing workflows of the hiring managers within branches.

Beyond the platform’s functionality, SnapHire’s exceptional customer service has been a key advantage. Jesse says the recruitment team benefits from ongoing support from a dedicated SnapHire relationship manager. “What really sticks out to us is the customer service side of things. Every step of the way, if we’ve ever had any queries or questions, there’s always somebody to talk to, and the response has always been really, really quick.”

SnapHire has continuously worked with the Barfoot & Thompson recruitment team to optimise processes and enhance their recruitment capabilities, with regular check-ins to provide ongoing opportunities for process improvement. “Our relationship manager, Jessica, is super knowledgeable. And every time we catch up with her, she’s provided some really good insight and feedback for us to improve our processes.”

Key benefits for Barfoot & Thompson in using SnapHire:

• Centralised recruitment, consolidating job applications across multiple sources
• Improved candidate management, streamlining the selection process for branch managers
• Optimised efficiency, reducing administration around managing applications